RCI Financial Services Limited trading as Nissan Financial Services: Ombudsman complaint record
4 published Financial Ombudsman decisions. 75% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 3 |
| Partially upheld | 0 |
| Not upheld | 1 |
| Uphold rate | 75% |
| Last 30 days | 3 |
| Last 12 months | 4 |
| First decision | 2026-05-07T00:00:00+00:00 |
| Most recent | 2026-05-29T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor finance (PCP / HP) | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6382392 | 2026-05-29T00:00:00+00:00 | RCI Financial Services Limited trading as Nissan Financial Services | hire purchase agreement | Upheld |
| DRN-6046528 | 2026-05-22T00:00:00+00:00 | RCI Financial Services Limited trading as Nissan Financial Services | motor finance (hire purchase agreement) | Not upheld |
| DRN-6301888 | 2026-05-22T00:00:00+00:00 | RCI Financial Services Limited, trading as Nissan Financial Services | hire purchase agreement | Upheld |
| DRN-6335465 | 2026-05-07T00:00:00+00:00 | RCI Financial Services Limited (trading as Nissan Financial Services) | hire purchase agreement / car finance | Upheld |