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NewDay Ltd trading as Marbles: Ombudsman complaint record

11 published Financial Ombudsman decisions. 18% of them went the complainant's way.

At a glance

Decisions published11
Upheld1
Partially upheld2
Not upheld8
Uphold rate18%
Last 30 days2
Last 12 months11
First decision2026-04-08T00:00:00+00:00
Most recent2026-06-15T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Credit card20020%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-62262612026-06-15T00:00:00+00:00NewDay Ltd trading as Marblescredit cardNot upheld
DRN-62726412026-06-02T00:00:00+00:00NewDay Ltd trading as Marblescredit cardNot upheld
DRN-61553832026-04-27T00:00:00+00:00NewDay Ltd (trading as Marbles)credit cardPartially upheld
DRN-63171312026-04-24T00:00:00+00:00NewDay Ltd trading as Marblescredit cardNot upheld
DRN-60735982026-04-22T00:00:00+00:00NewDay Ltd trading as Marblescredit cardNot upheld
DRN-61541782026-04-20T00:00:00+00:00NewDay Ltd (trading as Marbles)credit cardNot upheld
DRN-61584912026-04-17T00:00:00+00:00NewDay Ltd trading as Marblescredit cardNot upheld
DRN-62586742026-04-14T00:00:00+00:00NewDay Ltd trading as Marblescredit cardNot upheld