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N.I.I.B. Group Limited trading as Northridge Finance: Ombudsman complaint record

12 published Financial Ombudsman decisions. 42% of them went the complainant's way.

At a glance

Decisions published12
Upheld5
Partially upheld0
Not upheld7
Uphold rate42%
Last 30 days4
Last 12 months12
First decision2026-04-08T00:00:00+00:00
Most recent2026-06-12T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)520340%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-61608942026-06-12T00:00:00+00:00N.I.I.B. Group Limited trading as Northridge Financehire purchase agreementUpheld
DRN-62822162026-06-09T00:00:00+00:00N.I.I.B. Group Limited (trading as Northridge Finance)hire-purchase agreementNot upheld
DRN-63911132026-06-09T00:00:00+00:00N.I.I.B. Group Limited trading as Northridge Financehire purchase agreementUpheld
DRN-63686152026-05-27T00:00:00+00:00N.I.I.B. Group Limited (trading as Northridge Finance)hire purchase agreementNot upheld
DRN-61361032026-04-27T00:00:00+00:00N.I.I.B. Group Limited trading as Northridge Financecar finance (hire purchase)Not upheld
DRN-61357602026-04-23T00:00:00+00:00N.I.I.B. Group Limited trading as Northridge Financehire purchase agreementUpheld
DRN-62963102026-04-21T00:00:00+00:00N.I.I.B. Group Limited, trading as Northridge Financehire purchase agreementNot upheld
DRN-60436542026-04-21T00:00:00+00:00N.I.I.B. Group Limited trading as Northridge Financehire purchase agreementNot upheld