Godiva Mortgages Limited: Ombudsman complaint record
34 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 34 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 34 |
| Uphold rate | 0% |
| Last 30 days | 1 |
| Last 12 months | 2 |
| First decision | 2013-10-24T00:00:00+00:00 |
| Most recent | 2026-06-19T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 16 | 0 | 0 | 16 | 0% |
| 2 | Account administration errors | 4 | 0 | 0 | 4 | 0% |
| 3 | Service failures generally | 4 | 0 | 0 | 4 | 0% |
| 4 | Mortgage advice complaints | 3 | 0 | 0 | 3 | 0% |
| 5 | Credit file / adverse marker disputes | 2 | 0 | 0 | 2 | 0% |
| 6 | ISA / savings administration | 2 | 0 | 0 | 2 | 0% |
| 7 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 8 | Account closure without notice | 1 | 0 | 0 | 1 | 0% |
| 9 | Fraud reimbursement (APP scams) | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage | 34 | 0 | 0 | 34 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6325327 | 2026-06-19T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |
| DRN-5948210 | 2026-02-20T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |
| DRN-5256343 | 2025-02-07T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |
| DRN-5120145 | 2024-12-16T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |
| DRN-4689123 | 2024-09-18T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |
| DRN-4836522 | 2024-06-06T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |
| DRN-4368645 | 2024-02-23T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |
| DRN-4255153 | 2023-10-23T00:00:00+00:00 | Godiva Mortgages Limited | mortgage | Not upheld |