All claim types for Godiva Mortgages Limited
9 claim types appearing in Ombudsman decisions involving Godiva Mortgages Limited.
All claim types for Godiva Mortgages Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 16 | 0 | 0 | 16 | 0% |
| 2 | Account administration errors | 4 | 0 | 0 | 4 | 0% |
| 3 | Service failures generally | 4 | 0 | 0 | 4 | 0% |
| 4 | Mortgage advice complaints | 3 | 0 | 0 | 3 | 0% |
| 5 | Credit file / adverse marker disputes | 2 | 0 | 0 | 2 | 0% |
| 6 | ISA / savings administration | 2 | 0 | 0 | 2 | 0% |
| 7 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 8 | Account closure without notice | 1 | 0 | 0 | 1 | 0% |
| 9 | Fraud reimbursement (APP scams) | 1 | 0 | 0 | 1 | 0% |