Veste

Barclays Bank UK PLC trading as Barclaycard: Ombudsman complaint record

54 published Financial Ombudsman decisions. 13% of them went the complainant's way.

At a glance

Decisions published54
Upheld6
Partially upheld2
Not upheld46
Uphold rate13%
Last 30 days24
Last 12 months54
First decision2026-04-01T00:00:00+00:00
Most recent2026-06-15T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Credit card21311717%
2Current account10010%
3Personal loan10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64166202026-06-15T00:00:00+00:00Barclays Bank UK PLC (trading as Barclaycard)credit cardUpheld
DRN-63975822026-06-15T00:00:00+00:00Barclays Bank UK PLC (trading as Barclaycard)credit cardUpheld
DRN-63934772026-06-15T00:00:00+00:00Barclays Bank UK PLC (trading as Barclaycard)credit cardNot upheld
DRN-62756952026-06-15T00:00:00+00:00Barclays Bank UK PLC trading as Barclaycardcredit card / personal loanNot upheld
DRN-63634462026-06-15T00:00:00+00:00Barclays Bank UK PLC (trading as Barclaycard)debit cardNot upheld
DRN-63653582026-06-12T00:00:00+00:00Barclays Bank UK PLC (trading as Barclaycard)credit cardNot upheld
DRN-64133552026-06-12T00:00:00+00:00Barclays Bank UK PLC trading as Barclaycardcredit cardNot upheld
DRN-60440932026-06-11T00:00:00+00:00Barclays Bank UK PLC trading as Barclaycardcredit cardNot upheld