All claim types for ZILCH TECHNOLOGY LIMITED
9 claim types appearing in Ombudsman decisions involving ZILCH TECHNOLOGY LIMITED.
All claim types for ZILCH TECHNOLOGY LIMITED
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 13 | 8 | 2 | 3 | 69% |
| 2 | Card / payment disputes | 12 | 5 | 0 | 7 | 42% |
| 3 | Account administration errors | 7 | 5 | 0 | 2 | 71% |
| 4 | Credit file / adverse marker disputes | 7 | 5 | 0 | 2 | 71% |
| 5 | Irresponsible lending | 7 | 1 | 0 | 6 | 14% |
| 6 | Fraud reimbursement (APP scams) | 5 | 1 | 0 | 4 | 20% |
| 7 | Account closure without notice | 4 | 2 | 0 | 2 | 50% |
| 8 | Complaints handling failures | 2 | 1 | 0 | 1 | 50% |
| 9 | Debt collection practices | 1 | 0 | 1 | 0 | 50% |