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ZenAuto Limited trading as ZenAuto: Ombudsman complaint record

2 published Financial Ombudsman decisions. 25% of them went the complainant's way.

At a glance

Decisions published2
Upheld0
Partially upheld1
Not upheld1
Uphold rate25%
Last 30 days2
Last 12 months2
First decision2026-05-21T00:00:00+00:00
Most recent2026-05-26T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)201125%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63808072026-05-26T00:00:00+00:00ZenAuto Limited trading as ZenAutohire agreementPartially upheld
DRN-63586262026-05-21T00:00:00+00:00Zenauto Limited trading as ZenAutoregulated hire agreement (vehicle)Not upheld