Veste

Zego Insurance Limited: Ombudsman complaint record

2 published Financial Ombudsman decisions. 50% of them went the complainant's way.

At a glance

Decisions published2
Upheld1
Partially upheld0
Not upheld1
Uphold rate50%
Last 30 days1
Last 12 months2
First decision2026-02-12T00:00:00+00:00
Most recent2026-06-22T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Account administration errors1100100%
2Service failures generally10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor insurance210150%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-62460192026-06-22T00:00:00+00:00Zego Insurance Limitedmotor insuranceNot upheld
DRN-61418882026-02-12T00:00:00+00:00Zego Insurance Limitedcommercial vehicle insuranceUpheld