Yoga Insurance Services Limited: Ombudsman complaint record
10 published Financial Ombudsman decisions. 40% of them went the complainant's way.
At a glance
| Decisions published | 10 |
|---|---|
| Upheld | 4 |
| Partially upheld | 0 |
| Not upheld | 6 |
| Uphold rate | 40% |
| Last 30 days | 0 |
| Last 12 months | 3 |
| First decision | 2021-08-27T00:00:00+00:00 |
| Most recent | 2026-04-17T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 5 | 3 | 0 | 2 | 60% |
| 2 | Motor insurance, claim handling | 2 | 1 | 0 | 1 | 50% |
| 3 | Other regulated complaint | 2 | 0 | 0 | 2 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance | 8 | 2 | 0 | 6 | 25% |
| 2 | Other regulated product | 2 | 2 | 0 | 0 | 100% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6076651 | 2026-04-17T00:00:00+00:00 | Yoga Insurance Services Limited | motor insurance | Not upheld |
| DRN-6140942 | 2026-02-26T00:00:00+00:00 | Yoga Insurance Services Limited | car insurance | Not upheld |
| DRN-5610654 | 2025-09-25T00:00:00+00:00 | Yoga Insurance Services Limited | motor insurance | Not upheld |
| DRN-5254302 | 2025-01-10T00:00:00+00:00 | Yoga Insurance Services Limited | insurance | Upheld |
| DRN-4309077 | 2023-10-26T00:00:00+00:00 | Yoga Insurance Services Limited | car insurance | Upheld |
| DRN-4323536 | 2023-09-22T00:00:00+00:00 | Yoga Insurance Services Limited | car insurance | Upheld |
| DRN-3965116 | 2023-03-31T00:00:00+00:00 | Yoga Insurance Services Limited | motor insurance | Not upheld |
| DRN-3673731 | 2023-01-17T00:00:00+00:00 | Yoga Insurance Services Limited | insurance | Upheld |