All claim types for Xbridge Limited
10 claim types appearing in Ombudsman decisions involving Xbridge Limited.
All claim types for Xbridge Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 12 | 5 | 0 | 7 | 42% |
| 2 | Other regulated complaint | 8 | 0 | 1 | 7 | 6% |
| 3 | PPI mis-selling | 5 | 3 | 0 | 2 | 60% |
| 4 | Account administration errors | 3 | 1 | 0 | 2 | 33% |
| 5 | General financial advice | 3 | 0 | 1 | 2 | 17% |
| 6 | Home insurance claim disputes | 3 | 0 | 0 | 3 | 0% |
| 7 | Travel / life insurance claim disputes | 3 | 0 | 1 | 2 | 17% |
| 8 | Investment mis-selling | 1 | 0 | 1 | 0 | 50% |
| 9 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |
| 10 | Motor insurance, claim handling | 1 | 0 | 0 | 1 | 0% |