Veste

Wise Payments Limited (trading as Wise): Ombudsman complaint record

13 published Financial Ombudsman decisions. 8% of them went the complainant's way.

At a glance

Decisions published13
Upheld0
Partially upheld2
Not upheld11
Uphold rate8%
Last 30 days5
Last 12 months13
First decision2026-04-02T00:00:00+00:00
Most recent2026-06-15T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Other regulated product1202108%
2Current account10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64243422026-06-15T00:00:00+00:00Wise Payments Limited (trading as Wise)electronic money / remittance serviceNot upheld
DRN-63360312026-06-12T00:00:00+00:00Wise Payments Limited trading as Wisepayment serviceNot upheld
DRN-62482012026-06-12T00:00:00+00:00Wise Payments Limited trading as Wisepayment serviceNot upheld
DRN-62925472026-06-09T00:00:00+00:00Wise Payments Limited (trading as Wise)payment accountNot upheld
DRN-63728102026-05-28T00:00:00+00:00Wise Payments Limited trading as Wiseelectronic money transfer servicePartially upheld
DRN-63299812026-05-12T00:00:00+00:00Wise Payments Limited trading as Wisepayment transfer serviceNot upheld
DRN-59637812026-05-05T00:00:00+00:00Wise Payments Limited trading as Wisepayment servicesNot upheld
DRN-63336552026-05-01T00:00:00+00:00Wise Payments Limited (trading as Wise)payment servicesNot upheld