All claim types for Wirex Limited
5 claim types appearing in Ombudsman decisions involving Wirex Limited.
All claim types for Wirex Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Fraud reimbursement (APP scams) | 12 | 5 | 2 | 5 | 50% |
| 2 | Account closure without notice | 5 | 2 | 1 | 2 | 50% |
| 3 | Card / payment disputes | 2 | 1 | 0 | 1 | 50% |
| 4 | Service failures generally | 2 | 1 | 0 | 1 | 50% |
| 5 | Account administration errors | 1 | 0 | 0 | 1 | 0% |