WDP Insurance Limited: Ombudsman complaint record
26 published Financial Ombudsman decisions. 48% of them went the complainant's way.
At a glance
| Decisions published | 26 |
|---|---|
| Upheld | 12 |
| Partially upheld | 1 |
| Not upheld | 13 |
| Uphold rate | 48% |
| Last 30 days | 1 |
| Last 12 months | 2 |
| First decision | 2019-07-25T00:00:00+00:00 |
| Most recent | 2026-06-26T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Travel / life insurance claim disputes | 7 | 4 | 0 | 3 | 57% |
| 2 | Other regulated complaint | 5 | 2 | 0 | 3 | 40% |
| 3 | Service failures generally | 4 | 4 | 0 | 0 | 100% |
| 4 | Motor insurance, claim handling | 4 | 1 | 0 | 3 | 25% |
| 5 | Home insurance claim disputes | 4 | 1 | 1 | 2 | 38% |
| 6 | Unknown / needs review | 1 | 0 | 0 | 1 | 0% |
| 7 | GAP / warranty insurance mis-selling | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 26 | 12 | 1 | 13 | 48% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6136981 | 2026-06-26T00:00:00+00:00 | WDP Insurance Limited | insurance | Upheld |
| DRN-5607635 | 2025-09-19T00:00:00+00:00 | WDP Insurance Limited | insurance | Not upheld |
| DRN-5093636 | 2024-12-02T00:00:00+00:00 | WDP Insurance Limited | insurance | Not upheld |
| DRN-4974823 | 2024-09-03T00:00:00+00:00 | WDP Insurance Limited | insurance | Not upheld |
| DRN-4596930 | 2024-03-14T00:00:00+00:00 | WDP Insurance Limited | insurance | Upheld |
| DRN-4332471 | 2023-09-07T00:00:00+00:00 | WDP Insurance Limited | insurance | Not upheld |
| DRN-4123479 | 2023-08-08T00:00:00+00:00 | WDP Insurance Limited | insurance | Not upheld |
| DRN-4153269 | 2023-06-23T00:00:00+00:00 | WDP Insurance Limited | insurance | Upheld |