Volkswagen Financial Services (UK) Limited trading as Audi Finance: Ombudsman complaint record
3 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 3 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 3 |
| Uphold rate | 0% |
| Last 30 days | 2 |
| Last 12 months | 3 |
| First decision | 2026-04-09T00:00:00+00:00 |
| Most recent | 2026-06-11T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor finance (PCP / HP) | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6296674 | 2026-06-11T00:00:00+00:00 | Volkswagen Financial Services (UK) Limited trading as Audi Finance | motor finance (hire purchase) | Not upheld |
| DRN-6113673 | 2026-05-21T00:00:00+00:00 | Volkswagen Financial Services (UK) Limited trading as Audi Finance | hire purchase agreement | Not upheld |
| DRN-6279502 | 2026-04-09T00:00:00+00:00 | Volkswagen Financial Services (UK) Limited trading as Audi Finance | hire purchase agreement (car finance) | Not upheld |