All claim types for Vitality Health Insurance Limited
5 claim types appearing in Ombudsman decisions involving Vitality Health Insurance Limited.
All claim types for Vitality Health Insurance Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 5 | 1 | 1 | 3 | 30% |
| 2 | Travel / life insurance claim disputes | 4 | 1 | 0 | 3 | 25% |
| 3 | Account administration errors | 1 | 0 | 0 | 1 | 0% |
| 4 | Motor insurance, claim handling | 1 | 1 | 0 | 0 | 100% |
| 5 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |