All claim types for United Trust Bank Limited
7 claim types appearing in Ombudsman decisions involving United Trust Bank Limited.
All claim types for United Trust Bank Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 3 | 0 | 0 | 3 | 0% |
| 2 | Other regulated complaint | 3 | 0 | 2 | 1 | 33% |
| 3 | Account administration errors | 3 | 0 | 0 | 3 | 0% |
| 4 | Service failures generally | 1 | 0 | 0 | 1 | 0% |
| 5 | ISA / savings administration | 1 | 0 | 0 | 1 | 0% |
| 6 | Fraud reimbursement (APP scams) | 1 | 1 | 0 | 0 | 100% |
| 7 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |