All claim types for Tradex Insurance Company Limited
11 claim types appearing in Ombudsman decisions involving Tradex Insurance Company Limited.
All claim types for Tradex Insurance Company Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance, claim handling | 18 | 1 | 2 | 15 | 11% |
| 2 | Home insurance claim disputes | 15 | 5 | 2 | 8 | 40% |
| 3 | Motor insurance, total loss valuation | 8 | 3 | 2 | 3 | 50% |
| 4 | Travel / life insurance claim disputes | 6 | 0 | 0 | 6 | 0% |
| 5 | Service failures generally | 4 | 0 | 3 | 1 | 38% |
| 6 | Account administration errors | 4 | 0 | 2 | 2 | 25% |
| 7 | Other regulated complaint | 3 | 1 | 0 | 2 | 33% |
| 8 | Goods and services under S75 | 1 | 1 | 0 | 0 | 100% |
| 9 | Pension transfer advice | 1 | 0 | 1 | 0 | 50% |
| 10 | Account closure without notice | 1 | 1 | 0 | 0 | 100% |
| 11 | General financial advice | 1 | 1 | 0 | 0 | 100% |