Topaz Finance Limited trading as Jasper Mortgages: Ombudsman complaint record
3 published Financial Ombudsman decisions. 17% of them went the complainant's way.
At a glance
| Decisions published | 3 |
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| Upheld | 0 |
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| Partially upheld | 1 |
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| Not upheld | 2 |
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| Uphold rate | 17% |
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| Last 30 days | 1 |
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| Last 12 months | 3 |
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| First decision | 2026-04-27T00:00:00+00:00 |
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| Most recent | 2026-05-20T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
See every claim type
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
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| 1 | Mortgage | 1 | 0 | 0 | 1 | 0% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
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| DRN-6372733 | 2026-05-20T00:00:00+00:00 | Topaz Finance Limited trading as Jasper Mortgages | mortgage | Not upheld |
| DRN-6339042 | 2026-05-07T00:00:00+00:00 | Topaz Finance Limited trading as Jasper Mortgages | mortgage | Partially upheld |
| DRN-6065785 | 2026-04-27T00:00:00+00:00 | Topaz Finance Limited trading as Jasper Mortgages | mortgage | Not upheld |