All claim types for TIDE PLATFORM LTD
8 claim types appearing in Ombudsman decisions involving TIDE PLATFORM LTD.
All claim types for TIDE PLATFORM LTD
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Fraud reimbursement (APP scams) | 22 | 10 | 5 | 7 | 57% |
| 2 | Card / payment disputes | 14 | 6 | 2 | 6 | 50% |
| 3 | Account closure without notice | 5 | 0 | 1 | 4 | 10% |
| 4 | Service failures generally | 5 | 0 | 0 | 5 | 0% |
| 5 | Credit file / adverse marker disputes | 1 | 0 | 0 | 1 | 0% |
| 6 | Account administration errors | 1 | 1 | 0 | 0 | 100% |
| 7 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 8 | Goods and services under S75 | 1 | 0 | 0 | 1 | 0% |