The Prudential Assurance Company Limited (administered by Vitality from November 2014): Ombudsman complaint record
2 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 2 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 2 |
| Uphold rate | 0% |
| Last 30 days | 0 |
| Last 12 months | 2 |
| First decision | 2026-04-22T00:00:00+00:00 |
| Most recent | 2026-04-24T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
No decisions in this period.
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6314842 | 2026-04-24T00:00:00+00:00 | The Prudential Assurance Company Limited (administered by Vitality from November 2014) | whole of life insurance protection plan | Not upheld |
| DRN-6305023 | 2026-04-22T00:00:00+00:00 | The Prudential Assurance Company Limited (administered by Vitality from November 2014) | whole of life insurance protection plan | Not upheld |