Veste

The Mansfield Building Society: Ombudsman complaint record

8 published Financial Ombudsman decisions. 31% of them went the complainant's way.

At a glance

Decisions published8
Upheld2
Partially upheld1
Not upheld5
Uphold rate31%
Last 30 days0
Last 12 months1
First decision2015-08-03T00:00:00+00:00
Most recent2026-04-22T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Account administration errors30030%
2Account closure without notice10010%
3General financial advice1100100%
4Mortgage administration / arrears handling10010%
5PPI mis-selling1100100%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Mortgage40040%
2Other regulated product1100100%
3PPI1100100%
4Savings / ISA10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-62638232026-04-22T00:00:00+00:00The Mansfield Building Societysavings accountPartially upheld
DRN-28915262021-07-14T00:00:00+00:00The Mansfield Building SocietymortgageNot upheld
DRN-26318472021-03-19T00:00:00+00:00The Mansfield Building SocietymortgageNot upheld
DRN-84487532020-03-16T00:00:00+00:00The Mansfield Building SocietymortgageNot upheld
DRN-17394392019-04-17T00:00:00+00:00The Mansfield Building SocietymortgageNot upheld
DRN-77703382018-05-17T00:00:00+00:00The Mansfield Building Societymortgage payment protection insurance (MPPI)Upheld
DRN-46916662016-10-24T00:00:00+00:00The Mansfield Building Societysavings accountNot upheld
DRN-70020502015-08-03T00:00:00+00:00The Mansfield Building SocietyinsuranceUpheld