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The Ancient Order of Foresters Friendly Society Limited: Ombudsman complaint record

11 published Financial Ombudsman decisions. 4% of them went the complainant's way.

At a glance

Decisions published11
Upheld0
Partially upheld1
Not upheld10
Uphold rate4%
Last 30 days1
Last 12 months2
First decision2019-11-19T00:00:00+00:00
Most recent2026-06-25T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment mis-selling40040%
2Travel / life insurance claim disputes301217%
3Account administration errors10010%
4Card / payment disputes10010%
5Other regulated complaint10010%
6Service failures generally10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment40040%
2Savings / ISA30030%
3Life / income protection20020%
4Other regulated product201125%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64468232026-06-25T00:00:00+00:00The Ancient Order of Foresters Friendly Society Limitedcritical illness insuranceNot upheld
DRN-55854902025-09-25T00:00:00+00:00The Ancient Order of Foresters Friendly Society Limitedinvestment - with-profits ISAs and bondNot upheld
DRN-50933672024-11-04T00:00:00+00:00The Ancient Order of Foresters Friendly Society Limitedsavings planNot upheld
DRN-48385022024-10-02T00:00:00+00:00The Ancient Order of Foresters Friendly Society Limitedwith profits endowment policyNot upheld
DRN-49441252024-09-05T00:00:00+00:00The Ancient Order of Foresters Friendly Society Limitedinsurance - critical illness coverNot upheld
DRN-43341852023-09-27T00:00:00+00:00The Ancient Order of Foresters Friendly Society LimitedinsurancePartially upheld
DRN-33874272022-04-29T00:00:00+00:00The Ancient Order of Foresters Friendly Society Limitedinvestment - Tax Exempt Savings Plan (with-profits)Not upheld
DRN-28479392021-09-17T00:00:00+00:00The Ancient Order of Foresters Friendly Society Limitedsavings plan (guaranteed saving plan)Not upheld