Teya Solutions Ltd: Ombudsman complaint record
4 published Financial Ombudsman decisions. 50% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 1 |
| Partially upheld | 2 |
| Not upheld | 1 |
| Uphold rate | 50% |
| Last 30 days | 0 |
| Last 12 months | 4 |
| First decision | 2026-01-15T00:00:00+00:00 |
| Most recent | 2026-05-08T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Account closure without notice | 2 | 0 | 1 | 1 | 25% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 3 | 0 | 2 | 1 | 33% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-5876072 | 2026-05-08T00:00:00+00:00 | Teya Solutions Ltd | merchant acquiring services / payment terminal | Partially upheld |
| DRN-6301689 | 2026-05-06T00:00:00+00:00 | Teya Solutions Ltd | merchant services account | Upheld |
| DRN-5875191 | 2026-02-04T00:00:00+00:00 | Teya Solutions Ltd. | payment processing services | Not upheld |
| DRN-5839604 | 2026-01-15T00:00:00+00:00 | Teya Solutions Ltd. | merchant services account | Partially upheld |