All claim types for Tesco Mobile Limited
11 claim types appearing in Ombudsman decisions involving Tesco Mobile Limited.
All claim types for Tesco Mobile Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Goods and services under S75 | 5 | 0 | 1 | 4 | 10% |
| 2 | Irresponsible lending | 4 | 1 | 1 | 2 | 38% |
| 3 | Complaints handling failures | 4 | 2 | 1 | 1 | 62% |
| 4 | Credit file / adverse marker disputes | 4 | 2 | 1 | 1 | 62% |
| 5 | Account administration errors | 4 | 0 | 0 | 4 | 0% |
| 6 | Fraud reimbursement (APP scams) | 3 | 2 | 0 | 1 | 67% |
| 7 | Service failures generally | 2 | 0 | 0 | 2 | 0% |
| 8 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 9 | PPI mis-selling | 1 | 0 | 0 | 1 | 0% |
| 10 | GAP / warranty insurance mis-selling | 1 | 0 | 0 | 1 | 0% |
| 11 | Debt collection practices | 1 | 1 | 0 | 0 | 100% |