All claim types for Swift 1st Limited
7 claim types appearing in Ombudsman decisions involving Swift 1st Limited.
All claim types for Swift 1st Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Account administration errors | 11 | 0 | 1 | 10 | 4% |
| 2 | Irresponsible lending | 8 | 3 | 0 | 5 | 38% |
| 3 | Mortgage administration / arrears handling | 7 | 1 | 1 | 5 | 21% |
| 4 | Debt collection practices | 5 | 0 | 1 | 4 | 10% |
| 5 | Complaints handling failures | 1 | 0 | 1 | 0 | 50% |
| 6 | Motor finance commission (DCA) | 1 | 0 | 0 | 1 | 0% |
| 7 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |