All claim types for Sumup Payments Limited
5 claim types appearing in Ombudsman decisions involving Sumup Payments Limited.
All claim types for Sumup Payments Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Account closure without notice | 7 | 0 | 0 | 7 | 0% |
| 2 | Card / payment disputes | 4 | 0 | 0 | 4 | 0% |
| 3 | Service failures generally | 3 | 1 | 1 | 1 | 50% |
| 4 | Account administration errors | 1 | 0 | 0 | 1 | 0% |
| 5 | Fraud reimbursement (APP scams) | 1 | 0 | 1 | 0 | 50% |