All claim types for Social Money Limited
7 claim types appearing in Ombudsman decisions involving Social Money Limited.
All claim types for Social Money Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Goods and services under S75 | 7 | 0 | 0 | 7 | 0% |
| 2 | Service failures generally | 5 | 0 | 0 | 5 | 0% |
| 3 | Mortgage administration / arrears handling | 4 | 0 | 1 | 3 | 12% |
| 4 | Account administration errors | 3 | 0 | 0 | 3 | 0% |
| 5 | Irresponsible lending | 2 | 0 | 0 | 2 | 0% |
| 6 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 7 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |