All claim types for Sky UK Limited
12 claim types appearing in Ombudsman decisions involving Sky UK Limited.
All claim types for Sky UK Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Goods and services under S75 | 27 | 12 | 0 | 15 | 44% |
| 2 | Irresponsible lending | 8 | 2 | 0 | 6 | 25% |
| 3 | Account administration errors | 8 | 5 | 0 | 3 | 62% |
| 4 | Credit file / adverse marker disputes | 5 | 2 | 0 | 3 | 40% |
| 5 | Card / payment disputes | 3 | 1 | 1 | 1 | 50% |
| 6 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 7 | PPI mis-selling | 1 | 0 | 0 | 1 | 0% |
| 8 | Service failures generally | 1 | 1 | 0 | 0 | 100% |
| 9 | Account closure without notice | 1 | 0 | 0 | 1 | 0% |
| 10 | Fraud reimbursement (APP scams) | 1 | 1 | 0 | 0 | 100% |
| 11 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |
| 12 | Debt collection practices | 1 | 1 | 0 | 0 | 100% |