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Shop Direct Finance Company Limited (SDFCL): Ombudsman complaint record

1 published Financial Ombudsman decisions. 0% of them went the complainant's way.

At a glance

Decisions published1
Upheld0
Partially upheld0
Not upheld1
Uphold rate0%
Last 30 days1
Last 12 months1
First decision2026-05-26T00:00:00+00:00
Most recent2026-05-26T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Buy-now-pay-later10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-61866432026-05-26T00:00:00+00:00Shop Direct Finance Company Limited (SDFCL)Buy-Now-Pay-Later creditNot upheld