SECURE TRUST BANK PUBLIC LIMITED COMPANY trading as V12 Retail Finance: Ombudsman complaint record
3 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 3 |
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| Upheld | 0 |
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| Partially upheld | 0 |
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| Not upheld | 3 |
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| Uphold rate | 0% |
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| Last 30 days | 3 |
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| Last 12 months | 3 |
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| First decision | 2026-05-26T00:00:00+00:00 |
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| Most recent | 2026-06-05T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
See every claim type
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
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| 1 | Personal loan | 3 | 0 | 0 | 3 | 0% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
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| DRN-6103579 | 2026-06-05T00:00:00+00:00 | SECURE TRUST BANK PUBLIC LIMITED COMPANY trading as V12 Retail Finance | fixed sum loan agreement | Not upheld |
| DRN-6120191 | 2026-05-28T00:00:00+00:00 | Secure Trust Bank Public Limited Company trading as V12 Retail Finance | fixed sum loan | Not upheld |
| DRN-6353948 | 2026-05-26T00:00:00+00:00 | SECURE TRUST BANK PUBLIC LIMITED COMPANY trading as V12 Retail Finance | credit agreement / fixed sum loan | Not upheld |