SCOR UK Company Ltd: Ombudsman complaint record
11 published Financial Ombudsman decisions. 27% of them went the complainant's way.
At a glance
| Decisions published | 11 |
|---|---|
| Upheld | 3 |
| Partially upheld | 0 |
| Not upheld | 8 |
| Uphold rate | 27% |
| Last 30 days | 1 |
| Last 12 months | 5 |
| First decision | 2016-01-26T00:00:00+00:00 |
| Most recent | 2026-06-05T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Travel / life insurance claim disputes | 6 | 3 | 0 | 3 | 50% |
| 2 | Home insurance claim disputes | 1 | 0 | 0 | 1 | 0% |
| 3 | Motor insurance, claim handling | 1 | 0 | 0 | 1 | 0% |
| 4 | Unknown / needs review | 1 | 0 | 0 | 1 | 0% |
| 5 | PPI mis-selling | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 10 | 3 | 0 | 7 | 30% |
| 2 | PPI | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6019924 | 2026-06-05T00:00:00+00:00 | SCOR UK Company Ltd | pet insurance | Not upheld |
| DRN-6046267 | 2026-03-04T00:00:00+00:00 | SCOR UK Company Ltd | legal expenses insurance | Not upheld |
| DRN-5991930 | 2026-01-27T00:00:00+00:00 | SCOR UK Company Ltd | legal expenses insurance | Not upheld |
| DRN-5827431 | 2025-09-22T00:00:00+00:00 | SCOR UK Company Ltd | legal expenses insurance | Not upheld |
| DRN-5790301 | 2025-09-01T00:00:00+00:00 | SCOR UK Company Ltd | commercial legal expenses insurance | Upheld |
| DRN-5446591 | 2025-04-10T00:00:00+00:00 | SCOR UK Company Ltd | insurance | Not upheld |
| DRN-5033165 | 2024-11-25T00:00:00+00:00 | SCOR UK Company Ltd | insurance - legal expenses cover | Not upheld |
| DRN-5027563 | 2024-10-07T00:00:00+00:00 | SCOR UK Company Ltd | legal expenses insurance | Not upheld |