Veste

Saxo Capital Markets UK Ltd: Ombudsman complaint record

11 published Financial Ombudsman decisions. 0% of them went the complainant's way.

At a glance

Decisions published11
Upheld0
Partially upheld0
Not upheld11
Uphold rate0%
Last 30 days2
Last 12 months10
First decision2025-03-27T00:00:00+00:00
Most recent2026-06-12T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment mis-selling30030%
2Account closure without notice20020%
3Service failures generally20020%
4Account administration errors10010%
5Other regulated complaint10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment1100110%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63359342026-06-12T00:00:00+00:00Saxo Capital Markets UK LtdCFD trading account (leveraged and non-leveraged)Not upheld
DRN-63455552026-05-28T00:00:00+00:00Saxo Capital Markets UK Ltdinvestment/securities tradingNot upheld
DRN-62629562026-03-31T00:00:00+00:00Saxo Capital Markets UK LtdCFD trading accountNot upheld
DRN-54190182026-02-23T00:00:00+00:00Saxo Capital Markets UK Ltdoptions trading / execution-only brokerage accountNot upheld
DRN-56928932026-01-30T00:00:00+00:00Saxo Capital Markets UK LtdContracts for Difference (CFD)Not upheld
DRN-54878412025-11-24T00:00:00+00:00Saxo Capital Markets UK Ltdinvestment account (equities, ETFs, CFDs)Not upheld
DRN-59495822025-11-14T00:00:00+00:00Saxo Capital Markets UK LtdContracts for Difference (CFD)Not upheld
DRN-59155682025-11-13T00:00:00+00:00Saxo Capital Markets UK Ltdshare dealing accountNot upheld