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Santander Consumer (UK) Plc trading as Santander Consumer Finance: Ombudsman complaint record

7 published Financial Ombudsman decisions. 43% of them went the complainant's way.

At a glance

Decisions published7
Upheld2
Partially upheld2
Not upheld3
Uphold rate43%
Last 30 days3
Last 12 months7
First decision2026-04-14T00:00:00+00:00
Most recent2026-06-10T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63679032026-06-10T00:00:00+00:00Santander Consumer (UK) Plc trading as Santander Consumer Financeconditional sale agreement (car finance)Not upheld
DRN-63873752026-05-28T00:00:00+00:00Santander Consumer (UK) plc trading as Santander Consumer Financeconditional sale agreement (car finance)Partially upheld
DRN-63156732026-05-21T00:00:00+00:00Santander Consumer (UK) plc, trading as Santander Consumer Financeconditional sale agreement (car finance)Upheld
DRN-63039792026-04-22T00:00:00+00:00Santander Consumer (UK) Plc trading as Santander Consumer Financeconditional sale agreement (car finance)Upheld
DRN-62908542026-04-15T00:00:00+00:00Santander Consumer (UK) Plc trading as Santander Consumer Financeconditional sale agreement (car finance)Not upheld
DRN-62759742026-04-15T00:00:00+00:00Santander Consumer (UK) plc, trading as Santander Consumer Financeconditional sale agreement (motor finance)Partially upheld
DRN-62550732026-04-14T00:00:00+00:00Santander Consumer (UK) Plc trading as Santander Consumer Financeconditional sale agreement (vehicle finance)Not upheld