Santander: Ombudsman complaint record
5 published Financial Ombudsman decisions. 20% of them went the complainant's way.
At a glance
| Decisions published | 5 |
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| Upheld | 1 |
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| Partially upheld | 0 |
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| Not upheld | 4 |
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| Uphold rate | 20% |
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| Last 30 days | 5 |
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| Last 12 months | 5 |
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| First decision | 2026-05-18T00:00:00+00:00 |
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| Most recent | 2026-06-03T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
See every claim type
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|
| 1 | Overdraft | 1 | 1 | 0 | 0 | 100% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|
| DRN-6394589 | 2026-06-03T00:00:00+00:00 | Santander | current account | Not upheld |
| DRN-6171917 | 2026-06-01T00:00:00+00:00 | Santander | credit card | Not upheld |
| DRN-6317990 | 2026-05-26T00:00:00+00:00 | Santander | personal loan | Not upheld |
| DRN-6038847 | 2026-05-21T00:00:00+00:00 | Santander | overdraft | Upheld |
| DRN-6366567 | 2026-05-18T00:00:00+00:00 | Santander | mortgage | Not upheld |