Salad Finance Limited: Ombudsman complaint record
22 published Financial Ombudsman decisions. 7% of them went the complainant's way.
At a glance
| Decisions published | 22 |
|---|---|
| Upheld | 1 |
| Partially upheld | 1 |
| Not upheld | 20 |
| Uphold rate | 7% |
| Last 30 days | 1 |
| Last 12 months | 14 |
| First decision | 2023-01-07T00:00:00+00:00 |
| Most recent | 2026-05-18T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Irresponsible lending | 15 | 1 | 1 | 13 | 10% |
| 2 | Debt collection practices | 1 | 0 | 0 | 1 | 0% |
| 3 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 4 | Service failures generally | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Personal loan | 18 | 1 | 0 | 17 | 6% |
| 2 | Payday / short-term credit | 1 | 0 | 1 | 0 | 50% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6077398 | 2026-05-18T00:00:00+00:00 | Salad Finance Limited | personal loan | Not upheld |
| DRN-6272024 | 2026-05-05T00:00:00+00:00 | Salad Finance Limited | loan | Not upheld |
| DRN-6302640 | 2026-04-29T00:00:00+00:00 | Salad Finance Limited | personal loan | Not upheld |
| DRN-6260539 | 2026-04-16T00:00:00+00:00 | Salad Finance Limited | loan | Not upheld |
| DRN-6221427 | 2026-03-20T00:00:00+00:00 | Salad Finance Limited | loan | Not upheld |
| DRN-6165905 | 2026-03-06T00:00:00+00:00 | Salad Finance Limited | loan | Not upheld |
| DRN-5938210 | 2026-03-05T00:00:00+00:00 | Salad Finance Limited | fixed sum loan | Not upheld |
| DRN-6103728 | 2026-03-04T00:00:00+00:00 | Salad Finance Limited | fixed sum loan | Not upheld |