All claim types for Saffron Building Society
7 claim types appearing in Ombudsman decisions involving Saffron Building Society.
All claim types for Saffron Building Society
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 7 | 2 | 0 | 5 | 29% |
| 2 | Service failures generally | 6 | 1 | 0 | 5 | 17% |
| 3 | PPI mis-selling | 4 | 1 | 1 | 2 | 38% |
| 4 | Account administration errors | 3 | 1 | 1 | 1 | 50% |
| 5 | Mortgage advice complaints | 2 | 0 | 1 | 1 | 25% |
| 6 | Investment mis-selling | 2 | 0 | 0 | 2 | 0% |
| 7 | Other regulated complaint | 2 | 0 | 0 | 2 | 0% |