Royal London Mutual Insurance Society Limited, trading as Scottish Provident: Ombudsman complaint record
4 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 4 |
| Uphold rate | 0% |
| Last 30 days | 2 |
| Last 12 months | 4 |
| First decision | 2026-04-15T00:00:00+00:00 |
| Most recent | 2026-06-12T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Life / income protection | 4 | 0 | 0 | 4 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6375842 | 2026-06-12T00:00:00+00:00 | Royal London Mutual Insurance Society Limited, trading as Scottish Provident | life insurance | Not upheld |
| DRN-6363043 | 2026-06-10T00:00:00+00:00 | Royal London Mutual Insurance Society Limited (trading as Scottish Provident) | critical illness insurance | Not upheld |
| DRN-6287257 | 2026-04-22T00:00:00+00:00 | Royal London Mutual Insurance Society, Limited (trading as Scottish Provident) | term assurance insurance | Not upheld |
| DRN-6250432 | 2026-04-15T00:00:00+00:00 | Royal London Mutual Insurance Society Limited, trading as Scottish Provident | critical illness insurance | Not upheld |