All claim types for Rothesay Life Plc
7 claim types appearing in Ombudsman decisions involving Rothesay Life Plc.
All claim types for Rothesay Life Plc
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Account administration errors | 7 | 1 | 2 | 4 | 29% |
| 2 | Service failures generally | 6 | 0 | 1 | 5 | 8% |
| 3 | Pension transfer advice | 5 | 1 | 0 | 4 | 20% |
| 4 | Other regulated complaint | 2 | 0 | 0 | 2 | 0% |
| 5 | Travel / life insurance claim disputes | 2 | 0 | 0 | 2 | 0% |
| 6 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 7 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |