All claim types for Right Choice Insurance Brokers Ltd
11 claim types appearing in Ombudsman decisions involving Right Choice Insurance Brokers Ltd.
All claim types for Right Choice Insurance Brokers Ltd
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 15 | 6 | 1 | 8 | 43% |
| 2 | Other regulated complaint | 7 | 1 | 0 | 6 | 14% |
| 3 | Account administration errors | 5 | 1 | 1 | 3 | 30% |
| 4 | Motor insurance, claim handling | 2 | 0 | 0 | 2 | 0% |
| 5 | Card / payment disputes | 2 | 1 | 0 | 1 | 50% |
| 6 | Complaints handling failures | 2 | 1 | 0 | 1 | 50% |
| 7 | PPI mis-selling | 2 | 1 | 0 | 1 | 50% |
| 8 | PCP / HP mis-selling | 1 | 0 | 0 | 1 | 0% |
| 9 | Travel / life insurance claim disputes | 1 | 0 | 0 | 1 | 0% |
| 10 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 11 | Home insurance claim disputes | 1 | 0 | 0 | 1 | 0% |