Redmayne-Bentley LLP: Ombudsman complaint record
29 published Financial Ombudsman decisions. 22% of them went the complainant's way.
At a glance
| Decisions published | 29 |
|---|---|
| Upheld | 4 |
| Partially upheld | 5 |
| Not upheld | 20 |
| Uphold rate | 22% |
| Last 30 days | 1 |
| Last 12 months | 4 |
| First decision | 2013-07-03T00:00:00+00:00 |
| Most recent | 2026-06-23T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment mis-selling | 16 | 3 | 2 | 11 | 25% |
| 2 | Account administration errors | 4 | 0 | 1 | 3 | 12% |
| 3 | Service failures generally | 2 | 0 | 0 | 2 | 0% |
| 4 | Account closure without notice | 2 | 0 | 2 | 0 | 50% |
| 5 | Pension transfer advice | 2 | 1 | 0 | 1 | 50% |
| 6 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 7 | PPI mis-selling | 1 | 0 | 0 | 1 | 0% |
| 8 | ISA / savings administration | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment | 23 | 3 | 5 | 15 | 24% |
| 2 | Pension | 5 | 1 | 0 | 4 | 20% |
| 3 | Savings / ISA | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6422993 | 2026-06-23T00:00:00+00:00 | Redmayne-Bentley LLP | corporate bond | Not upheld |
| DRN-5853593 | 2025-11-15T00:00:00+00:00 | Redmayne-Bentley LLP | investment dealing account (SIPP) | Not upheld |
| DRN-5468727 | 2025-09-05T00:00:00+00:00 | Redmayne-Bentley LLP | investment account / share trading | Upheld |
| DRN-5536957 | 2025-08-15T00:00:00+00:00 | Redmayne-Bentley LLP | investment portfolio (stocks and shares ISAs and general investment account) | Upheld |
| DRN-5204697 | 2024-12-11T00:00:00+00:00 | Redmayne-Bentley LLP | Self-Invested Personal Pension (SIPP) with stockbroking account | Not upheld |
| DRN-4388778 | 2023-10-13T00:00:00+00:00 | Redmayne-Bentley LLP | investment portfolio management | Partially upheld |
| DRN-4388777 | 2023-10-13T00:00:00+00:00 | Redmayne-Bentley LLP | investment portfolio management | Partially upheld |
| DRN-4087262 | 2023-09-07T00:00:00+00:00 | Redmayne-Bentley LLP | investment portfolio / managed discretionary service | Not upheld |