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RCI Financial Services Limited trading as Mobilize Financial Services: Ombudsman complaint record

5 published Financial Ombudsman decisions. 40% of them went the complainant's way.

At a glance

Decisions published5
Upheld2
Partially upheld0
Not upheld3
Uphold rate40%
Last 30 days4
Last 12 months5
First decision2026-05-12T00:00:00+00:00
Most recent2026-06-15T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)420250%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64053312026-06-15T00:00:00+00:00RCI Financial Services Limited trading as Mobilize Financial Serviceshire purchase agreementUpheld
DRN-62351932026-06-05T00:00:00+00:00RCI Financial Services Limited trading as Mobilize Financial Servicesmotor finance (hire purchase agreement)Not upheld
DRN-61320142026-06-04T00:00:00+00:00RCI Financial Services Limited trading as Mobilize Financial Serviceshire purchase agreementNot upheld
DRN-63854412026-06-04T00:00:00+00:00RCI Financial Services Limited trading as Mobilize Financial Serviceshire purchase agreementUpheld
DRN-62494992026-05-12T00:00:00+00:00RCI Financial Services Limited trading as Mobilize Financial Serviceshire purchase agreementNot upheld