RAC FINANCIAL SERVICES LIMITED: Ombudsman complaint record
7 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 7 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 7 |
| Uphold rate | 0% |
| Last 30 days | 0 |
| Last 12 months | 6 |
| First decision | 2025-04-11T00:00:00+00:00 |
| Most recent | 2026-04-29T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated complaint | 3 | 0 | 0 | 3 | 0% |
| 2 | Service failures generally | 2 | 0 | 0 | 2 | 0% |
| 3 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance | 6 | 0 | 0 | 6 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6325708 | 2026-04-29T00:00:00+00:00 | RAC Financial Services Limited | motor breakdown insurance | Not upheld |
| DRN-6053862 | 2026-03-26T00:00:00+00:00 | RAC FINANCIAL SERVICES LIMITED | breakdown insurance | Not upheld |
| DRN-5824813 | 2026-01-29T00:00:00+00:00 | RAC FINANCIAL SERVICES LIMITED | motor breakdown insurance policy | Not upheld |
| DRN-5786147 | 2025-09-24T00:00:00+00:00 | RAC FINANCIAL SERVICES LIMITED | breakdown cover insurance | Not upheld |
| DRN-5672036 | 2025-09-19T00:00:00+00:00 | RAC FINANCIAL SERVICES LIMITED | motor insurance (breakdown cover) | Not upheld |
| DRN-5692597 | 2025-08-26T00:00:00+00:00 | RAC FINANCIAL SERVICES LIMITED | motor insurance | Not upheld |
| DRN-5394211 | 2025-04-11T00:00:00+00:00 | RAC FINANCIAL SERVICES LIMITED | insurance — roadside assistance | Not upheld |