All claim types for Quilter Mortgage Planning Limited
10 claim types appearing in Ombudsman decisions involving Quilter Mortgage Planning Limited.
All claim types for Quilter Mortgage Planning Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage advice complaints | 13 | 2 | 3 | 8 | 27% |
| 2 | Service failures generally | 4 | 2 | 1 | 1 | 62% |
| 3 | PPI mis-selling | 3 | 0 | 0 | 3 | 0% |
| 4 | Travel / life insurance claim disputes | 3 | 0 | 0 | 3 | 0% |
| 5 | Pension transfer advice | 2 | 1 | 0 | 1 | 50% |
| 6 | Mortgage administration / arrears handling | 2 | 1 | 0 | 1 | 50% |
| 7 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 8 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |
| 9 | ISA / savings administration | 1 | 0 | 0 | 1 | 0% |
| 10 | Account administration errors | 1 | 0 | 1 | 0 | 50% |