All claim types for Prudential Lifetime Mortgages Limited
7 claim types appearing in Ombudsman decisions involving Prudential Lifetime Mortgages Limited.
All claim types for Prudential Lifetime Mortgages Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 3 | 0 | 1 | 2 | 17% |
| 2 | Account administration errors | 2 | 0 | 0 | 2 | 0% |
| 3 | Complaints handling failures | 1 | 0 | 1 | 0 | 50% |
| 4 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |
| 5 | Mortgage advice complaints | 1 | 0 | 0 | 1 | 0% |
| 6 | PPI mis-selling | 1 | 0 | 0 | 1 | 0% |
| 7 | Service failures generally | 1 | 0 | 0 | 1 | 0% |