All claim types for Principal Insurance Limited
7 claim types appearing in Ombudsman decisions involving Principal Insurance Limited.
All claim types for Principal Insurance Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 2 | 0 | 1 | 1 | 25% |
| 2 | Card / payment disputes | 1 | 1 | 0 | 0 | 100% |
| 3 | Complaints handling failures | 1 | 0 | 1 | 0 | 50% |
| 4 | Account administration errors | 1 | 0 | 0 | 1 | 0% |
| 5 | Other regulated complaint | 1 | 0 | 1 | 0 | 50% |
| 6 | Travel / life insurance claim disputes | 1 | 0 | 0 | 1 | 0% |
| 7 | Debt collection practices | 1 | 0 | 0 | 1 | 0% |