All claim types for Prestige Finance Limited
8 claim types appearing in Ombudsman decisions involving Prestige Finance Limited.
All claim types for Prestige Finance Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Account administration errors | 19 | 0 | 2 | 17 | 5% |
| 2 | Mortgage administration / arrears handling | 7 | 1 | 1 | 5 | 21% |
| 3 | Irresponsible lending | 6 | 0 | 0 | 6 | 0% |
| 4 | Debt collection practices | 4 | 0 | 2 | 2 | 25% |
| 5 | Credit file / adverse marker disputes | 4 | 1 | 1 | 2 | 38% |
| 6 | Other regulated complaint | 2 | 0 | 1 | 1 | 25% |
| 7 | Service failures generally | 2 | 1 | 0 | 1 | 50% |
| 8 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |