Pension Works Limited: Ombudsman complaint record
14 published Financial Ombudsman decisions. 29% of them went the complainant's way.
At a glance
| Decisions published | 14 |
|---|---|
| Upheld | 2 |
| Partially upheld | 4 |
| Not upheld | 8 |
| Uphold rate | 29% |
| Last 30 days | 1 |
| Last 12 months | 1 |
| First decision | 2021-02-19T00:00:00+00:00 |
| Most recent | 2026-05-20T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Pension transfer advice | 13 | 2 | 4 | 7 | 31% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Pension | 13 | 2 | 4 | 7 | 31% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6309861 | 2026-05-20T00:00:00+00:00 | Pension Works Limited | pension | Not upheld |
| DRN-4806209 | 2024-05-22T00:00:00+00:00 | Pension Works Limited | pension - defined benefit occupational scheme transfer | Partially upheld |
| DRN-4626167 | 2024-04-19T00:00:00+00:00 | Pension Works Limited | pension | Not upheld |
| DRN-3977658 | 2024-03-28T00:00:00+00:00 | Pension Works Limited | pension | Partially upheld |
| DRN-4562390 | 2024-03-27T00:00:00+00:00 | Pension Works Limited | pension | Not upheld |
| DRN-4506419 | 2024-01-10T00:00:00+00:00 | Pension Works Limited | pension | Upheld |
| DRN-4465887 | 2023-12-13T00:00:00+00:00 | Pension Works Limited | pension | Not upheld |
| DRN-4361008 | 2023-12-06T00:00:00+00:00 | Pension Works Limited | pension | Partially upheld |