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PAYMENTSHIELD LIMITED: Ombudsman complaint record

2 published Financial Ombudsman decisions. 0% of them went the complainant's way.

At a glance

Decisions published2
Upheld0
Partially upheld0
Not upheld2
Uphold rate0%
Last 30 days0
Last 12 months2
First decision2026-03-24T00:00:00+00:00
Most recent2026-05-05T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Service failures generally10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Home insurance10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63212502026-05-05T00:00:00+00:00Paymentshield Limitedhome insuranceNot upheld
DRN-59692202026-03-24T00:00:00+00:00PAYMENTSHIELD LIMITEDbuildings and contents insuranceNot upheld