All claim types for ONMO Limited
8 claim types appearing in Ombudsman decisions involving ONMO Limited.
All claim types for ONMO Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Irresponsible lending | 10 | 0 | 1 | 9 | 5% |
| 2 | Account administration errors | 8 | 1 | 2 | 5 | 25% |
| 3 | Service failures generally | 4 | 2 | 2 | 0 | 75% |
| 4 | Account closure without notice | 2 | 2 | 0 | 0 | 100% |
| 5 | Card / payment disputes | 1 | 0 | 0 | 1 | 0% |
| 6 | Credit file / adverse marker disputes | 1 | 1 | 0 | 0 | 100% |
| 7 | Fraud reimbursement (APP scams) | 1 | 1 | 0 | 0 | 100% |
| 8 | Mortgage administration / arrears handling | 1 | 0 | 0 | 1 | 0% |